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TrimWise Support

How can we help?

Get help with your account, subscriptions, app features, privacy, or technical issues.

01

Account & Login

Help signing in, updating your profile, or accessing your account.

Email us → 02

Subscriptions

Manage, change, or cancel an Apple App Store subscription.

Apple help → 03

Technical Help

Report an issue with scanning, workouts, meal logging, or app performance.

Report issue → 04

Privacy & Deletion

Review privacy practices and learn how account deletion works.

View privacy →
Before you email

Help us solve it faster.

  • Include your device model and iOS version.
  • Tell us which TrimWise screen or feature is involved.
  • Describe what you expected and what happened instead.
  • Do not send passwords, payment-card details, or sensitive medical information.
Account deletion

Delete your account inside TrimWise.

Open account settings in the app and choose Delete Account. Account deletion does not cancel an Apple subscription; subscriptions must be managed separately through your Apple ID settings.